Our Our Privacy Commitment
When you register at 247bet, you become part of our family. We believe every player's personal information is their own asset, and protecting it is our ethical responsibility — not just a legal obligation.
In this privacy policy, we clearly set out: what data is collected, why it is collected, how long it is retained, and what rights you have over your own information. No hidden clauses, no fine-print traps.
This policy applies to the 247bet platform's website, mobile app, and all related services. Continued use of the platform indicates your agreement to this privacy policy.
Why 247bet's Privacy Is Different
Military-grade encryption
All your data is protected with 256-bit SSL/TLS encryption — the same standard used by banks.
Your Data Is Never Sold
247bet never sells your personal information to advertisers, brokers, or any third party.
You're in Control of Your Data
You can view, correct, or request deletion of your data at any time.
Minimal Data Collection
Only the information strictly necessary to provide our services is collected. We do not ask for anything beyond what is required.
Stored for a Defined Period
No data is held beyond its designated retention period. Once expired, it is securely deleted.
Transparent Policy in Plain Language
The privacy policy is written in plain language — complex legal jargon replaced with clear, straightforward explanations.
Details Privacy Policy
01 What Data We Collect
Certain information is collected from the moment you open an account at 247bet and throughout your use of our services. This data is collected solely to support our services — never for commercial purposes.
Information provided directly by you:
- Full name, date of birth, and gender (as provided in the registration form).
- Mobile number and email address.
- National ID card / passport copy for KYC verification.
- Payment method details (bKash/Nagad number or bank account).
Automatically collected information:
- IP address and device type.
- Browser information and operating system.
- Login timestamps, session data, and gaming history.
- Usage patterns via cookies and web beacons.
02 Why We Collect Data
Every piece of data we collect serves a specific purpose. 247bet does not retain any information unnecessarily. The key purposes are outlined below.
- Identity Verification: Verifying age and preventing fraud.
- Account Management: Login, password reset, and account security.
- Transaction Processing: Processing deposits and withdrawals accurately.
- Customer Support: Resolving your issues quickly and accurately.
- Legal Compliance: Compliance with Anti-Money Laundering (AML) regulations.
- Platform Improvement: Improving the overall user experience.
- Responsible Gaming: Detecting unusual gaming patterns and providing assistance.
04 Cookies & Tracking Technologies
247bet uses cookies to give you a smoother experience on our website. Cookies are small text files stored in your browser.
- Essential Cookies: Login sessions and security tokens are essential for the site to function.
- Functional Cookies: Remembering your language preference and game settings.
- Analytics Cookies: Understanding which sections of the site are used most — no individuals are identified.
You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.
05 Data Protection Practices
247bet protects your privacy through both technical and organizational measures. We continuously update our systems to maintain the highest security standards.
- 256-bit SSL/TLS encryption — applied to all data transmissions.
- Servers protected by firewalls and an Intrusion Detection System (IDS).
- Regular security audits and penetration testing.
- Restricted staff access — only personnel who need it can view your data.
- Two-factor authentication (2FA) is available on your account.
- Data backups are stored in secure, encrypted locations.
06 Data Retention Period
247bet does not retain data beyond what is necessary. Each type of information has a defined retention period, after which it is securely deleted.
- Account Information: For the duration of the active account + 5 years after closure (for legal purposes).
- Transaction Records: 7 years (in accordance with financial regulatory requirements).
- KYC Documents: 5 years following verification.
- Support chat logs: 3 years.
- Cookie Data: Session cookies expire when the browser is closed; persistent cookies last up to 1 year.
07 Your Rights
Under 247bet's privacy policy, you have clear rights over your own data. Contact our support team to exercise any of these rights.
Right to Access
The right to know what information we hold about you.
Right to Rectification
The right to request correction of inaccurate or outdated information.
Right to Erasure
The right to request deletion of specific data.
Right to Object
The right to object to the use of your data for specific purposes.
Right to Data Portability
The right to receive a copy of your own data.
Right to Restriction
The right to request restriction of data processing in certain circumstances.
08 Minor Protection
247bet is strictly for users aged 18 and above. We never knowingly collect information from minors. If a minor is found to have created an account, that account will be immediately closed and all associated data deleted.
- Age verification is mandatory at the point of registration.
- If parents have any concerns, they can contact us immediately.
- Use of parental control tools is strongly recommended.
09 Privacy Policy Updates
247bet may update this Privacy Policy from time to time to reflect changes in technology and applicable law. Where changes are significant, you will be notified by email or via an in-platform announcement.
- The "Last Updated" date at the top of the page is always kept current.
- Continued use of the platform after any changes constitutes acceptance of the updated policy.
- If you disagree, you will have the option to close your account.
10 Get in Touch
For any questions, concerns, or requests to exercise your rights under our Privacy Policy, please contact our Data Protection team. We're available 24/7 to assist you.
- Email: [email protected]
- Response time: On average within 15 minutes, 24 hours maximum.
- Subject Line: Write "Privacy Request – [Your Username]" in the subject line.
Your Data, Your Control
247bet believes transparency is the foundation of trust. We keep you fully informed about every piece of data we collect. No hidden processes, no unwanted sharing.
Our privacy policy is built to international standards and reviewed regularly by legal experts. You can use 247bet with complete confidence.
Have a Question?
Our specialist team is always on hand to help with any privacy-related questions.
Response time: 24/7, typically within 15 minutes
Responsible Gaming